Mewvellous Cat Care – Privacy Policy

Last Updated: September 1, 2025

1. Introduction

Mewvellous Cat Care (“we”, “us”, or “our”) values your privacy. This Privacy Policy explains how we collect, use, and protect personal information when you use our website or services.

2. Personal Data We Collect

We collect personal information that you provide to us when registering, booking, or communicating with us, including:

• Name, address, and contact details

• Cat health and care information

• Payment details

• Communication history

We collect this information through registration forms, email communications, phone calls, and our website.

3. How We Use Your Data

We use your personal information to:

• Provide cat care services

• Communicate booking confirmations, updates, and reminders

• Process payments

• Ensure the health and safety of your cat

• Comply with legal obligations

4. Cookies and Tracking

Our website uses cookies to enhance user experience. Cookies help us remember your preferences and improve our website’s functionality. For detailed information, please see our Cookie Policy.

5. Data Retention

We retain personal information only as long as necessary to provide services or comply with legal obligations. Typically, inactive account information is retained for 90 days to 2 years after the last service.

6. Data Security

We implement industry-standard security measures, including secure servers and encryption, to protect your personal information. While we strive to protect your data, no method of transmission or storage is 100% secure.

7. Sharing Your Data

We do not sell or rent your personal information. We may share data with third parties only when necessary for service provision, legal compliance, or protection of rights and property, with your consent where applicable.

8. Your Rights

You have the right to access, correct, delete, or restrict processing of your personal data. To exercise these rights, please contact us at carmen@mewvellous.com.

9. Children’s Privacy

Our services are not intended for individuals under 16 years of age. We do not knowingly collect personal information from children.

10. International Data Transfers

If your personal data is transferred outside the UK, we ensure that appropriate safeguards are in place to protect your information.

11. Updates to This Policy

We may update this Privacy Policy periodically. The “Last Updated” date at the top reflects the most recent version. Continued use of our website and services constitutes acceptance of any updates.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact:

Email: carmen@mewvellous.com
Phone/WhatsApp: 07367 575275